nib Dental Care Centre Parramatta

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Reviews of nib Dental Care Centre Parramatta

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  Judy Lang Added October 19, 2022

  ★ ★ ★ ★ ★
  Been going here for 20 years.
  Wish I had found them earlier.
  Right from the start the dentist identified that I needed a treatment plan and my teeth are now good. No more grinding of teeth, broken teeth, pain.
  Thank you Brad and Garth.
  The reception staff and assistants are pleasant, professional and polite.
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  Andrew Hoang Added October 16, 2022

  ★ ★ ★ ★ ★
  I've been going to NIB Dental Parramatta for a few years now and my experience has been fantastic. My dentist Dr Tejas Vather has been fantastic over the years, very helpful and super friendly. Booking in has been super easy both for regular check ups, and even major dental procedures.
  
  I do my regular checks here and have had my wisdom teeth removal done under sedation. Highly recommend!
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  Sel W Added October 15, 2022

  ★ ☆ ☆ ☆ ☆
  I went here once a few years ago. Never returned. I have decided to post a review as I have read other reviews in the hopes they had improved and should I reconsider attending again.
  It was a few weeks before Christmas. My appointment had been made months before.
  I arrived for my appointment only to be told I had cancelled it. I hadn't. It eventuated that another family with the same surname had an appointment earlier in the day and when asked about my appointment, said no they didn't know anything about it. Despite the fact that our addresses were different, our contact details were different, our Nib membership details were different and I'm an adult, not one of their children, my appointment was cancelled with no notification. And yes, it is an ethnic surname.
  From there, they managed to get the one remaining dentist to agree to see me. I waited 45 minutes. During the consultation, she went to great lengths to tell the assistant - me she ignored - how annoyed she gets at customers who want last minute appointments and how she was now going to miss out on her Christmas shopping... I had X-rays taken. By the time they were ready (another wait) the dentist had left and the receptionist was left trying to explain to me what the outcome was. Yes I got charged for it. To this day I still don't know what the outcome was. Was it a Medicare/insurance rort? Who knows...
  I've never been back. I'm not someone who loves going to the dentist to begin with so their behaviour has significantly impacted my dental health.
  Even for free, this place is not worth the money.
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  Naheed Iqbal Added October 07, 2022

  ★ ☆ ☆ ☆ ☆
  The management of nib should be aware why we as a family stopped going there. Dr Shrestha completely damaged my gums as well as my hubby's while cleaning. Both of us are left with a very big noticeable gap in between our gums thanks to this incompetent dentist! Plz DO NOT go there for dental service unless you intentionally want to permanently damage your precious gums!
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  Julio De Guzman Added September 24, 2022

  ★ ★ ★ ★ ★
  Friendly staff, looked after me and recommended things to be addressed, quick and efficient process while cleaning.
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  Kat S Added May 11, 2018

  ★ ☆ ☆ ☆ ☆
  Not impressed, after picking up my mother we were told to wait to talk to Dr Garth. Spent 60 minutes waiting before we were told to just leave - no one was able to answer our questions about after op care and other questions.
  
  Dr Garth is a great dentist, however this experience has turned me off this place.

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